Terms & Conditions
Thank you for selecting Palazzo Hotel as your preferred accommodation in Malaysia.
Before payment made, please double check and make sure all details are correct:
- Your credit card is required for payment confirmation.
- Room rates will be charged upon confirmation.
- Payments made are NOT refundable.
- No changes on Check-in dates.
- No changes on selected hotel branches.
- Check-in time is from 14.00pm and check-out until 12.00pm
Please do not hesitate to contact us at the following e-mail address at business hours : email@example.com
- One (1) child below 12yrs old stay on complimentary basis provided sharing existing beddings with adults.
This is non-refundable booking
- The booking cannot be cancelled
- The booking can not be amend
- Once booking is received the hotel will charge full payment to the credit card for the whole stay.
No-Show / Shorten stay:
- Full stay per room will be charged on your credit card for NO SHOW.
- No refund in full or in part will be made for un-utilized services included in the package or for shorten stay and no-show.